FAQ
Check out our complete FAQ to answer all your questions. Get quick and easy answers to frequently asked questions about our products, services, and policies.
Simplify your experience by quickly finding the information you need.
How much do custom sneakers cost?
The starting price for custom sneakers usually starts at €1100 (However, it is possible to reduce the price further by becoming a member you will benefit from -15% on your first purchase). This includes 3 different types of leather (excluding lining leather). Prices can increase depending on the material choices (such as exotic leathers) or the number of leathers used on the pair.
Do you do other creations other than bespoke, such as classic customization with fabrics or paintings?
Yes, I am able to make classic customs with fabrics. If you have specific ideas in mind, I can work with different types of textiles to create unique pieces adapted to your desires. However, when it comes to painting, my capabilities are more limited. Although I can integrate elements of painting into my creations, this remains secondary to the use of fabrics. If you have a specific project in mind, do not hesitate to contact me to discuss the options available!
How long does it take to complete a custom sneaker?
The usual lead time for custom sneakers is usually 8 weeks. This can vary depending on upgrades, third-party vendor delays, and shipping. Please be patient, as these works of art take time. It's worth it.
What materials do you use?
Materials vary from design to design. You have the freedom to choose from our range of high-quality leathers to create sneakers that reflect your image.
What is your return policy?
All sales are final. No refunds are possible. Please make sure to check the item description carefully before ordering and choose the right size. If you have any problem with your order, please contact us, and we will do our best to resolve the issue. In all cases, regardless of your choice, you will be contacted for confirmation.
I wear a half size. Should I order a size larger or smaller?
We recommend ordering one size larger.
How do I place a custom order?
All custom orders start with a quote, and you have all the time you need to validate your design thanks to the configurator available in our bespoke section. You just have to customize the model of your choice from our range of more than 500 leathers. We are always available to advise you in your choices.
Are you partnered with Nike, Jordan Brand or any other company that you do customizations for?
All of our customizations are considered wearable art and use authentic insoles. These are not official collaborations with other brands.